http://RedRobin.com

Red Robin Gourmet Burgers and Brews

Server/Bartender

January 2017 • Webster, NY

What I liked

The social interactions with strangers/ getting to know new people.

What I wish was different

Advice

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Cook

March 2019 • Boise, ID

What I liked

Decent hours for students in college needing to get by

What I wish was different

I wish/ need to find a job closer to my degree to start getting some valuable experience

Advice

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Server

June - August 2019 • Lone Tree, CO

What I liked

Amazing coworkers and managers, flexible and very positive work place

What I wish was different

Sometimes I was given shifts that were hard to plan around (double shifts but with a break in between that wasn't enough time to do anything or a very long break)

Advice

It is always a good idea to get experience in customer service!
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Dining Room Host/Hostess

October 2018 - August 2019 • Woodland, CA

What I liked

I liked the flexibility with my student schedule. Management was very understanding and still gave me the maximum amount of hours I could give.

What I wish was different

Advice

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Server

June 2017 • Colorado Springs, CO

What I liked

My coworkers and meeting new people everyday.

What I wish was different

The managers because they don't care about their employees they care about profit. Requesting time off is a nightmare.

Advice

If you ever go into serving the biggest piece of advice that I have is be the server you wish you could have when you dine out. I try to make every experience smooth and anticipate the needs of my guest.
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Server

June 2017 • Colorado Springs, CO

What I liked

My coworkers and meeting new people everyday.

What I wish was different

The managers because they don't care about their employees they care about profit. Requesting time off is a nightmare.

Advice

If you ever go into serving the biggest piece of advice that I have is be the server you wish you could have when you dine out. I try to make every experience smooth and anticipate the needs of my guest.
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Server

April 2017 • Colorado Springs, CO

What I liked

I enjoy my coworkers. I also enjoy being able to fulfill a leadership position while working and communicating with people in my team. I also enjoy being able to make connection with community members and interact with different people.

What I wish was different

I wish that I had a job that pushed me to critically think more.

Advice

Being able to work with your team members makes the job much more enjoyable and efficient. Learn to communicate with people!
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Dining Room Host/Hostess

June - August 2021 • Vancouver, WA

What I liked

A lot of my fellow employees were great people and a lot of fun to work with. We supported each other and tried to make each other's lives easier.

What I wish was different

I wish that I had been able to sit at the host desk without needing a doctor's note. It's ridiculous to be expected to stand nonstop for a 4+ hour shift.

Advice

If you're a host, just remember that you're the face of the restaurant: you will be the one to get yelled at for your manager(s)'s decisions. Be prepared.
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Restaurant Server

February - October 2022 • Brighton, MI

What I liked

The work style is teamwork-oriented and everyone helps one another to ensure the best customer experience is given. I enjoyed always staying busy with helping customers or other staff members.

What I wish was different

Advice

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Dining Room Host/Hostess

July - September 2021 • Gresham, OR

What I liked

I really enjoyed the camaraderie between the workers, and I had some nights where I made really good tips as a share of the pool. Working at Red Robin was the best summer job I've had, even despite covid, and while I was definitely ready to move on come September I'll look back at that time with some fondness.

What I wish was different

I worked as a to-go specialist/host/server partner, doing essentially whatever customer-facing position was short that shift, and I wish that I had applied only to be a server partner, which is an easier and better paying job than either of the other two. Host is a non-tipped position, so there you're earning minimum wage. I would also say it's also the most unpleasant job. To-go specialist is a tipped position, but most people don't tip. Honestly I can't blame them considering how often things got screwed up. Service partners, however, are in the servers' tipping pool and pull pretty significant tip money on a good night. On occasion I would go home with $50 or $60 in cash. The other main thing I'd have liked to be different was that we were always understaffed due to covid-related causes. At first they just couldn't find good applicants, and I do kind of think that is the only reason I was hired, but later we actually had a employee test positive for covid and all unvaccinated workers were required to stay home. As one of the approximately half of the employees that was vaccinated, I worked a lot of double shifts for a week or so. While the shortage of workers made the tip pool smaller, and I definitely got some monetary benefit from that, I think it would have been worth the loss of earnings to avoid the stress of doing up to three or four people's jobs simultaneously.

Advice

I'd say the fastest way to earn your coworkers respect is just to show that you're trying to learn.
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Line Cook

June 2022 • Woodland, CA

What I liked

What I wish was different

Advice

Working in a kitchen is more physical work than I expected. As a short/relatively weak person it's pretty hard work. It can be pretty fun too, though.
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