Computer User Support Specialists

You would need to not only have technical expertise on the products but also a complete understanding of the support process. Half of the onsite support done for HP products is done by third parties. Large customers like Boeing do their own support. You would also need project management expertis...

An AppleCare At-Home Advisor fields calls from Apple customers about various issues. As an advisor you’ll resolve issues ranging from software mishaps and troubleshooting, like setting up iCloud or erasing a device or changing passwords, hardware: cracked screens, charging issues, battery issues....

I was motivated to become an At Home Advisor because I knew it would be a great career move for me as a Computer Science major: -Foot in the door with THE Apple Inc., a household name in technology; the job could lead to a great career with Apple later down the line. -I knew it would look good ...