Customer Service Representatives

This is a short Complaint Counselor work cycle. At a team meeting each week, the Complaint Counselor supervisor will distribute multiple complaints made to the ACLU during the previous week to each Complaint Counselor. During the week, each Complaint Counselor is responsible for doing legal resea...

I would suggest that you make notes on your resume with details about what each past position taught you that sets you apart from other individual's applying and what you learned in that position that translates well to your success at the ACLU.I would also suggest to do research on issues that t...

Working in Customer Relations requires a lot of patience and empathy. You are working with people who have encountered issues throughout their travel and need to vent. Many of these people have been delayed for days, missed meetings, have had their bags lost, etc. You must also be comfortable wit...