https://www.hersheypa.com/about-hershey/corporate/index.php

Hershey Entertainment & Resorts

Entertainment Foreman

August 2015 • Hershey, PA

What I liked

I liked working a flexible job that enables me to make my own schedule.

What I wish was different

I wish I would have received a higher wage for the amount of work that I did.

Advice

Working directly with the public takes a lot of patience; remember to always smile and suggest that customers take any complaints to guest services.
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Special Facilities Lifeguard

February 2015 • Hershey, PA

What I liked

You can work as little or ass much as you want because it is considered a 'recreational' job. There are incentives to do well. And there are monthly audits that if you receive a good score, you receive a pay raise. My base wage was 9.50, but I currently earn 13, which is high for Pennsylvania. The environment is strict, but fun.

What I wish was different

I wish there was less favoritism among the lower level staff. The supervisors appreciate the hardest workers, but some of the team leads just care about their best friends.

Advice

Don't be afraid of something going wrong, you've been trained to handle all types of emergencies. Just be confident or call for a Lead if you don't know what to do, it's their job to help you.
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Attractions Supervisor

February 2016 • Hershey, PA

What I liked

i once again enjoyed working with students from all over the world and being able to become a better leader and team player.

What I wish was different

More pay for supervisors.

Advice

Engage with as many people as you possibly can.
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Guest Experience Supervisor

June 2017 • Hershey, PA

What I liked

Having the ability to coach and mentor entry level employees in my department.

What I wish was different

I wish I worked less because I started to resent my job because I was working too many hours.

Advice

Being in a leadership position comes with so many responsibilities, some challenging, some not as challenging, but it’s very rewarding.
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Performer

May - August 2019 • Hershey, PA

What I liked

They reward their employees with catered parties in the park

What I wish was different

Advice

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Retail Supervisor

May 2019 • Hershey, PA

What I liked

- Dynamic working environment, never had the same day twice - Ability to work with people of all ages - Able to perfect customer service and conflict resolution skills - Fast-paced environment - Flexible schedule

What I wish was different

- More employee appreciation - Greater communication amongst management and lower-level employees -Increase pay

Advice

Great experience and a great company to work for. Work hard and try to make as many connections as you can with people within your department and in other departments.
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Employee Support Intern

May - August 2019 • Hershey, PA

What I liked

I enjoyed the people I worked with; everyone was friendly and got along very well. My work friendships helped the shifts go by quicker.

What I wish was different

I wish the training would have been handled differently. Most of the interns were trained by other interns, so there were a lot of mistakes made throughout our time there since we weren't trained effectively.

Advice

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Host

May 2019 • Hershey, PA

What I liked

My coworkers were very welcoming

What I wish was different

Scheduling was not regular, but was extremely stressful because it had no pattern

Advice

Go restricted on scheduling
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Retail Clerk

May 2017 - August 2019 • Hershey, PA

What I liked

I loved the atmosphere of the park and how everyone was nice to me. My coworkers felt like family to me, and I was sad to go at the end of each summer.

What I wish was different

My only complaint is that employees are unable to enter the park during Sweet Start when the season pass holders can. We should be able to get into the park early since we work for the company and would on any given work day.

Advice

Anyone who is willing to work hard, is good at following directions, and has good communication skills will do well in this job. Politeness and honesty are essential to the job and will make you stand out in your department.
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Cash Control Assistant Supervisor

May 2018 • Hershey, PA

What I liked

I liked being able to see how money moved throughout the park and meeting all sorts of new people.

What I wish was different

I wish some of the systems we had used were a little more up-to-date.

Advice

I would say that it's important to always try your best at every job you hold.
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Guest Relations

May 2018 • Hershey, PA

What I liked

I had the most supportive team and loved helping guests have the best vacation possible.

What I wish was different

Advice

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Sales Intern

March 2018 • Hershey, PA

What I liked

I loved working with my team in group sales and I loved getting to meet all the different employees that work in the park. Getting to be in charge of everything that went on for my department while in the park for most of the summer was very rewarding and offered me a lot of opportunities to learn and grow.

What I wish was different

More opportunities to create new projects, but I am still with them so that may happen!

Advice

Experience is everything, it's important to figure out different career paths that interest you.
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Sales Associate

June - August 2018 • Hershey, PA

What I liked

Working for a large company has a great atmosphere and morale that is a healthy environment to work in. There were many benefits to the job, there we opportunities given to learn new things every work day, and there were people that made the work environment amazing.

What I wish was different

I wish that the scheduling from Kronos would've emailed us the location of which store we were supposed to be in that work day.

Advice

Always be friendly and cheery because it will make your day so much better with a great attitude.
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Sanitation’s Crew Member

June 2018 • Hershey, PA

What I liked

There is a lot of freedom

What I wish was different

I wish they didn’t start making more rules

Advice

You have to be willing to be on your feet
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Revenue Intern

May - August 2017 • Hershey, PA

What I liked

The people were great and always willing to help.

What I wish was different

I wish more work had been entrusted to interns, as we were capable.

Advice

Beyond the accounting skills that are learned, soft skills such as how to form bonds with coworkers are crucial to learn.
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Pool Lifeguard

May 2016 • Hershey, PA

What I liked

The atmosphere I got to work in, and the people I enjoyed working with. The free food was a plus as well

What I wish was different

More hours to work this summer would be helpful

Advice

Have fun being a lifeguard
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