https://www.hersheypa.com/about-hershey/corporate/index.php

Hershey Entertainment & Resorts

Hospitality Intern

May - July 2020 • Hershey, PA

What I liked

Learned alot in professional setting

What I wish was different

More cross training

Advice

Better organization for internship program.
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Leadership Development Intern

May - August 2021 • Hershey, PA

What I liked

I enjoyed the leaders of our program. They had our best interests in mind the entire time, especially since we were the inaugural class for this internship. I also really enjoyed the people that I worked with everyday.

What I wish was different

I wish the time we spent learning and enhancing our leadership skills had been more. There was only 3 hours, once a week dedicated to it, and 5 other days of the week we were simply working in the amusement park.

Advice

Understand that you will be an employee at Hershey Park, while also taking a leadership development class. The job requires different hours than normal, and you will most likely work weekends. However, you get what you put into it, so you have the ability to make it worth your while.
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Food & Beverage Concessions Assistant Team Leader

May - August 2021 • Hershey, PA

What I liked

I love the connections I made at my time of the internship. I met people I would of never crossed paths until Hershey Park. They provided housing if that is a requirement on your internship search. The company is really flexible with scheduling. A great perk when you want to work and still enjoy your summer. They do promote leadership development through the program such as moving up to an assistant team lead or head team lead. If you are hard worker, and your team leads like you can be promoted or ask to stay longe/come back. Lastly, you get all the free candy you want and free park passes.

What I wish was different

Read this before applying... BE VERY CAREFUL with what department you pick!!!!!! You won't be able to transfer department and each one of them have their own struggles. I wish they had a transportation to and from the housing complex to the park. The commute from the complex and the park is on average 20 minutes. Even longer on holidays and events. So highly advise to have a car or a friend to carpool with. The starting pay isn't that great when you come in. If you move up to more leadership positions the pay increases but not greatly. I suggest to either (1) have another source of income, (2) put in some hours at the park, or (3) obtain a leadership position to make a decent wage. One of the biggest issues and struggles I had at the park was the elements!!!!!!! My first couple of weeks there it was raining and cold. After that pass it was blazing hot almost everyday. My stand could reach almost 100 degrees between the ovens, smokers, the temp, and asphalt. Come with water and a energy drink everyday to stay hydrated.

Advice

Come into this internship open-minded and ready to work.
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Sales Associate

March 2020 • Hershey, PA

What I liked

The atmosphere, wonderful coworkers, location

What I wish was different

Covid didnt have such and impact

Advice

Highly recommend working for hershey can’t wait to go back for Christmas break
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Barista

June - August 2021 • Hershey, PA

What I liked

The coworkers and direct supervisors were all very pleasant to work with and understanding.

What I wish was different

I wish that I had taken another summer job; I do not enjoy food service.

Advice

If you are not a people person try to avoid working a job in food service.
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Ride Operator

May - July 2021 • Hershey, PA

What I liked

I like the entire experience. There were days I was tired and did not want to work, and days that I enjoyed beginning to end, but I appreciate every part of the experience because I learned so much about myself by working at an amusement park. I’m thankful that I was given the opportunity to be a ride operator, because it’s not a job that I’ve known to be common. My favorite part of the internship was our weekly Leadership classes, and I appreciate Marie Conley’s willingness to always help us grow at work, and essentially, as people.

What I wish was different

I wish the pay was higher, we could choose different schedules, and we didn’t work so many days in a row.

Advice

Keep a positive mindset. It’s hard, but keep pushing for Success anyway. Stand up for yourself in all things, and discern the best place to use your precious energy and your precious time.
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Leadership Development Intern

May - August 2021 • Hershey, PA

What I liked

I truly enjoyed all of the leadership skills that I learned throughout my time there. I also build life long friendships with international students.

What I wish was different

I wish we would have been able to shadow leadership roles within Hersheypark.

Advice

I would share that you need to be open to criticism, and meeting all sorts of new people.
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Barista

November 2019 • Hershey, PA

What I liked

I like that hours are really flexible and my coworkers are very nice and helpful - and you get paid well!

What I wish was different

I wish that we didn’t close at 11 PM because that’s a really long, late shift.

Advice

Be very patient with customers and they’ll work with you.
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Lifeguard

June 2018 • Hershey, PA

What I liked

My job as a lifeguard is one of the best things I have ever done. Starting in shallow water in 2018, I learned first aid, customer service, and achieved a greater sense of empathy and purpose. Specifically, when I was promoted to Special Facilities (or deep water) in 2019, I worked at the wave pool almost everyday, and I saved 7 people from drowning over the course of the summer. I also exceeded an Ellis & Associates audit and was recognized as Outstanding Employee.

What I wish was different

I wouldn't change a thing. Some people didn't like our training sessions in the morning or after the park closed, but they were the highlights of my day. I had some bad days with customers at times, but I really love my job.

Advice

The first time I took the training, I failed because I was nervous at test outs. But I went back and passed the second time and it was one of the best decisions I have ever made. My advice to anyone who doesn't succeed the first time is to try again. NEVER give up! If you fail at something it can only make you stronger, provide you with more knowledge and experience. I went back and now I exceed audits and save lives. I am a much better person because of my experience and my decision to give it another try. I encourage people to do the same, as it is worth another try.
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Barista

June 2020 • Hershey, PA

What I liked

I genuinely liked everything about this job. The Starbucks team was amazing.

What I wish was different

Advice

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Hospitality intern

May - August 2019 • Hershey, PA

What I liked

Great experience, met and connected with a lot of people, wonderful company

What I wish was different

Wish it was less like school

Advice

Treat everything like it’s important no matter the task you’ll never know who has you under a microscope
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Wardrobe Technician

May - August 2019 • Hershey, PA

What I liked

I like working with clothing and in a theater setting. New things happened every day with our set and crew and it was very exciting.

What I wish was different

I wish that the management would have been more organized. Also having one day off a week was difficult.

Advice

This job is very exciting and fast paced. Not many difficulties if you have experience in theater. Only downside is it lasts only asking as Hershey Park is open in the summer, and you get 1 day off a week.
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Performer

May - August 2019 • Hershey, PA

What I liked

I liked being able to make the guests at the park smile everyday with live performances, as well as meeting performers from around the country

What I wish was different

Honestly, I loved most parts of the job and cannot think of anything off the top of my head.

Advice

Be prepared for the weather to be very hot, and be able to be flexible and put on a great show no matter the circumstances
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Entertainment show hostess

May 2017 • Hershey, PA

What I liked

Spending time with children and making them excited

What I wish was different

Not working with people who are much younger and immature

Advice

Always smile
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Building Supervisor

May 2018 - August 2019 • Hershey, PA

What I liked

Fun employees, well paid, good job for people who will work hard. Put in the hours, you will be compensated.

What I wish was different

There are a lot of people in supervisor/managers/important roles who should not be. Seems to cause lot of problems.

Advice

HE&R is a wealthy company, great for making money in the summer, but not a company I would want to work for long-term.
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Intern Manager

May - August 2019 • Hershey, PA

What I liked

The work environment of the full time staff and how class knit they all are together

What I wish was different

Management's reliability and assitance

Advice

Always treat your staff with the utmost respect. Earn theirs. If your staff likesbyou, they will work harder for you. Just don't let them push you around though.
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Entertainment Foreman

August 2015 • Hershey, PA

What I liked

I liked working a flexible job that enables me to make my own schedule.

What I wish was different

I wish I would have received a higher wage for the amount of work that I did.

Advice

Working directly with the public takes a lot of patience; remember to always smile and suggest that customers take any complaints to guest services.
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Special Facilities Lifeguard

February 2015 • Hershey, PA

What I liked

You can work as little or ass much as you want because it is considered a 'recreational' job. There are incentives to do well. And there are monthly audits that if you receive a good score, you receive a pay raise. My base wage was 9.50, but I currently earn 13, which is high for Pennsylvania. The environment is strict, but fun.

What I wish was different

I wish there was less favoritism among the lower level staff. The supervisors appreciate the hardest workers, but some of the team leads just care about their best friends.

Advice

Don't be afraid of something going wrong, you've been trained to handle all types of emergencies. Just be confident or call for a Lead if you don't know what to do, it's their job to help you.
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Attractions Supervisor

February 2016 • Hershey, PA

What I liked

i once again enjoyed working with students from all over the world and being able to become a better leader and team player.

What I wish was different

More pay for supervisors.

Advice

Engage with as many people as you possibly can.
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Guest Experience Supervisor

June 2017 • Hershey, PA

What I liked

Having the ability to coach and mentor entry level employees in my department.

What I wish was different

I wish I worked less because I started to resent my job because I was working too many hours.

Advice

Being in a leadership position comes with so many responsibilities, some challenging, some not as challenging, but it’s very rewarding.
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