Hilton

Advanced Analytics Intern

June - August 2021 • McLean, VA

What I liked

Hilton is such an amazing place to work with incredible people! I loved the project I was able to work on throughout the summer and how involved my manager was.

What I wish was different

I wish the internship had been in person so I could have interacted more with the people I worked with.

Advice

Definitely go for an internship at Hilton if you can!

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Front Desk Agent

January 2018 - July 2020 • Seattle, WA

What I liked

Company is literally the best to work for in the nation

What I wish was different

The pay

Advice

Hotel work is awesome, I’m so sad Covid made it end early

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Housekeeping Staff

May - August 2020 • Ocean City, MD

What I liked

Flexibility with my schedule.

What I wish was different

Take a leadership position.

Advice

Take a deep breath and make sure you work as efficiently as possible.

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Customer Service Representative

April 2019 • Boca Raton, FL

What I liked

The environment

What I wish was different

More communication

Advice

Talk to everyone before starting

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Food and Beverage Intern

June - August 2019 • Oakland, CA

What I liked

Rotational, working with management and line level employees, learned a lot!

What I wish was different

More interns, housing help.

Advice

Don't be afraid to move out of state for work! It is a great experience and it is only temporary.

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Bartender

January 2018 • Cleveland, OH

What I liked

Hours and money

What I wish was different

It was using the $50,000 degree I bought from Kent state.

Advice

I can’t find a job using my degree because I spent the last four years paying for it.

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Cocktail Server

December 2015 • St. Petersburg, FL

What I liked

What I wish was different

Advice

Be kind to everyone. It truly brightens up everyone’s day when you are kind even to people who are not so kind they tend to turn around and surprise you. You never know what someone is going through so it honestly just makes the world and every waking interaction better.

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housekeeping supervisor

May 2018 • Kansas City, KS

What I liked

Flexible hours, great staff, amazing benefits.

What I wish was different

Must sacrifice some holidays and weekends for no real incentive.

Advice

Make sure you're prepared for every day to be different!

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Hotel Front Desk Clerk

June - August 2019 • Sugar Land, TX

What I liked

I loved working with the customers!

What I wish was different

I wish that I could have been a fulltime worker instead of seasonal.

Advice

Remain positive and focus on the customers.

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Sales Coordinator

July 2015 - August 2019 • Fort Collins, CO

What I liked

My team, the experience, and paying my way through without loans!

What I wish was different

The teaching program wasn’t so demanding in the way of hours and offered paid internship hours like every other profession does.

Advice

Try to work so you don’t have loans!

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Front Desk Receptionist

February 2019 • Malvern, PA

What I liked

Talking to people and making peoples days better. The hard work and long hours were worth all the good reactions and smiles from the costumers I got to help.

What I wish was different

I wish I was more available to work at a higher level

Advice

Try something, I was afraid to go to my first job interview ever and immediately was proven it’s not as difficult as I thought it was. Apply and try, it doesn’t hurt!

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Operations Intern

June - August 2019 • Hasbrouck Heights, NJ

What I liked

Being able to work in different departments of the hotel. Front desk, Accounting, Food and Beverage, and Operations working closely with the owner of the hotel on renovations and other operational actions.

What I wish was different

Advice

Make connections and be friendly. Keep an open mind and don't wait for someone to tell you to do something.

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Front Desk Receptionist

May 2016 • Nampa, ID

What I liked

I appreciate the ever changing day to day experiences that happen in hospitality.

What I wish was different

I wish it came with higher pay.

Advice

Don’t let rude comments from guests get to you. It’s hard because you see them for longer and more often than any other service industry, but try to brush it off. However, report them and kick them out of the hotel if they become abusive. If your management doesn’t support you, get out.

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Housekeeper

May - August 2019 • Mansfield, PA

What I liked

my coworkers

What I wish was different

the managing

Advice

its a lot harder than it seems

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Corporate Responsibility Intern

June - August 2019 • McLean, VA

What I liked

I really liked Hilton's corporate culture. I was able to work on many hands-on projects and learned a lot about Hilton and its corporate responsibility initiatives and about the hospitality industry.

What I wish was different

Advice

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Breakfast attendant

August 2018 - October 2019 • Boone, NC

What I liked

The friendliness of meeting new people every day and the experience in customer service

What I wish was different

The tenseness in the work environment and the very early mornings

Advice

Just do your job of what is asked of you and you will enjoy your job

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Guest Service specialist

May - October 2019 • Wichita, KS

What I liked

I loved being in a position with a lot of responsibility so quickly. I liked engaging different kinds of guests.

What I wish was different

i did not enjoy working alone, the amount of work placed on me vs. my wages, being worked so frequently with no support staff.

Advice

Do not sacrifice yourself for a company who wouldn't assist you.

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Resort operations intern

September 2019 • Orlando, FL

What I liked

Rotated through every department to get to see how each worked and what the responsibilities of each are

What I wish was different

Spent a different amount of time with the departments so wish some more time could have been spent in certain one

Advice

The experience is what you make of it so take full advantage and ask lots of questions

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Guest Services Representative

June - August 2019 • Lancaster, PA

What I liked

Working with people was nice, and lead to some very fulfilling experiences, connections, and stories. Also the benefits are wonderful (nightly rates for Hilton employees can be as low as $35/$45 per night)!

What I wish was different

Working with people can be as difficult as it is rewarding, especially when people complain just to get something free from your hotel (wether that be complimentary snacks or complimentary stays). Training can also be frustrating, and the shifts become long, especially if it's slow, since you're not allowed to be on your phone or have a book or anything along those lines (you have to always appear attentive in case a guest does come up to the front desk).

Advice

Patience, kindness, restraint, and a good customer-service voice are extremely useful traits to possess/imitate/master.

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Hotel Management Intern

May 2019 • Port Huron, MI

What I liked

I enjoyed shadowing a variety of different departments throughout the hotel. Through this position I was able to volunteer with my coworkers. I sat in and took notes during management meetings. I went on sales calls with the Director of Sales to meet with local accounts.