http://www.saltandstraw.com

Salt & Straw

Seasonal Scooper

May - August 2021 • Palo Alto, CA

What I liked

I absolutely loved the community of people I worked with. I met people from all different backgrounds and we all because extremely close over the summer I worked there. The customers were usually pretty demanding, but the team of people I worked with always were happy to give me advice or support when I needed it. I also found the way feedback was delivered to be incredibly helpful. My manager always made a point to check in with individuals who were on shift, to give feedback if needed.

What I wish was different

I wish schedules had been a little more flexible. Usually I was always able to find a cover if something came up, but since the staff was a bit small (which is no fault of the employer, COVID seriously impacted hiring) conflicts usually had to be put in 2 or more weeks in advance.

Advice

One piece of advice I would give is to be open to interacting and bonding with members of your community. You will thrive in this job if you are completely open to feedback and are willing to learn from your senior members.
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Ice Cream Scooper

May - August 2019 • San Francisco, CA

What I liked

Fun work environment Emphasis on hospitality & customer service skills Flexible schedule FREE ICECREAM Family-owned business allowed for us to connect with owners and meet with them on a regular basis.

What I wish was different

More management support

Advice

There's so much room for growth with this company. Working for a small, family-owned business in a huge city like San Francisco (and other huge cities like L.A., San Diego, Portland, and Seattle) is rare. So, use it to your advantage and really take the time to get to know the company and the history and make sure the owners know who you are. In other words, leave a lasting impression--both on management, and on customers.
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Seasonal scooper

May - August 2018 • San Francisco, CA

What I liked

The company was well-run and organized. The company values were stressed in the hiring process, resulting in an awesome group of like-minded co-workers. Scheduling catered to my needs. Good tips.

What I wish was different

I would have liked to find a summer internship related to my area of study at school.

Advice

Be prepared to work hard, definitely a good amount of physical work. Get to know your co-workers, really awesome group of people!
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Ice Cream Server

June 2019 • Portland, OR

What I liked

My summer job was a great opportunity to experience Portland outside of Reed while building up on my soft skills and staying active. The free ice cream was an excellent perk too!

What I wish was different

Advice

I would advise other Reedies who are able to consider working off campus. It's a great way to meet new people and feel better grounded in our city!
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Ice Cream Scooper

May - August 2018 • Portland, OR

What I liked

Salt & Straw is an incredibly supportive and engaging customer service company.

What I wish was different

Nothing!

Advice

Employers here must be able to keep up with the fast paced work environment.
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Ice Cream Server

June - August 2018 • Venice, CA

What I liked

The work environment, the product, the pay, travel time fro my home.

What I wish was different

Sometimes my hours were kind of long, and there wasn't a lot of variety.

Advice

Be friendly
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Ice Cream Maker

June 2016 • Portland, OR

What I liked

Set schedule, livable wage, production experience

What I wish was different

Advice

I am a full time employee but we hire seasonal summer employees for students who only work in the summer.
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